Thank you for stopping by! If you have any questions or comments for us, please email us at INFO@BEARANDROO.COM , also added for your convenience there is a handy chat link at the bottom of your screen. These are the only 2 ways to guarantee I get your message.
Please note that all replies will be made within 24 hours, however, if you are emailing before or after the hours of 9 to 5, or on weekends or holidays, that we will get back to you within 24 hours of the next business day.
In the mean time, please check out our website www.bearandroo.com or the FB VIP, as many of your FAQs can be answered there, or you can also refer to our policies & updates pages to check if your answer can be found there.
If you are looking for information about an order, please refer to your order confirmation for current turn around time. Note that we are currently working at a 4-6 week TAT for orders, excluding any PreOrders.
Jen & the Littles